Strikethrough on closed or resolved issue
A closed or resolved issue should have have a "strikethrough" on the summary.
Possible as per-user CSS customization feature
Heiko, thanks for your suggestion! Please note that you can hide all resolved issues by clicking "Unresolved" button in the toolbar.
Also possible to display they grey or hidde all resolved.
Perhaps you can configure how resolved schould be displayed (Grey, Striketthrough, hidden, ...)
Mohamed, thanks for your comment!
Igor, Our organization too would benefit with this functionality. Having a admin option to active the strike-through style would meet our requirement. Thanks!
Martin, thanks for your comment! Unfortunately, so far the resolved issues are marked with the green tick icon. Also, if you add Progress column, resolved issues will have 100% progress. I hope that would be sufficient for presenting your structure to the customer.
As for the future development, we will definitely not make strikethrough style for resolved issues the default. If we did that, I am sure most of our users would disapprove and request rolling that change back. However, we can consider a user-level or global admin-level option for switching that style on.
Martin Cleaver commented
Igor - I too had expected Resolved/Closed issues to show with a strikethrough. GreenHopper does strikethrough too. (On just the issue key).
I'm thinking about building a structure for to show actuals vs. budget on consulting work - knowing whether the work is done is important in my grid.
I note you say its available as a per-user CSS customization. My users (especially the ones who care about Budgets) don't have or want a clue about CSS. They expect me to send them to a page that shows them what they want. While I don't mind building a rule in the View JSON doing so for each user is impractical.
David, thanks for your comment!
I beg to disagree - in the Issue Navigator, when you search for issues that have been resolved, they are not displayed with strikethrough. The only place this happens, as I recall, is in the Issue Links section, probably Sub-tasks section and when you mention an issue key in Description or a Comment.
Anyway, as I commented earlier, we'll have a feature to allow JIRA admin or the users to specify custom CSS rules.
The strikethrough is the normal JIRA convention... supporting it would improve usability by making it feel natural to users
Heath, thanks for your suggestion!
I understand strikethrough may be the usual way to check out the completed tasks, but I'm afraid it would look really ugly on the grid.
Currently you can see comleted items are marked with green tick, you can hide them with "Unresolved" button, and you can use JQL filter "resolution is empty" with Filter mode turned off to make the resolved issues dim.
If that's not enough, I believe what we can do is make it possible for per-user configuration of additional CSS rules to decorate the grid as the user sees fit.