Andrew Thorne

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    accepted  ·  7 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    An error occurred while saving the comment
    Andrew Thorne commented  · 

    Hi, Igor,

    Thanks for the update.

    Something else I thought of was maybe making the "undo" easier and more obvious - an undo button or menu option. Finding out which menu option was to be selected was most of the problem - it was not jumping out at us that using the history was the way to undo the delete.

    Cheers,
    Andrew

    An error occurred while saving the comment
    Andrew Thorne commented  · 

    Having just had some very panic stricken users calling me last week after one of them accidentally deleted their whole structure, I think that a prompt to confirm a delete would be very welcome.

    What the user did, apparently, was to select some text in an issue, without being in edit mode, and hit the delete key.

    I was able to get everything back by using the history but they had a nervous afternoon as I was not in the office when they did it.

    Andrew Thorne supported this idea  · 

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