AdminIgor Sereda (Admin, ALM Works)

My feedback

  1. 1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      2 comments  ·  Structure for JIRA: Ideas » Gantt  ·  Flag idea as inappropriate…  ·  Admin →
      AdminIgor Sereda (Admin, ALM Works) commented  · 

      Hi Peter,

      Thanks for your suggestion. (I downloaded the picture.)

      So, if I got it right, you have parent issues not converted into groups, and so they are displayed as ordinary tasks on the Gantt chart. You are suggesting to somehow highlight such issues with their children (for example, with a rectangular background, as on your picture). Is that correct? How does issue type come into play?

      Thanks,
      Igor

    • 2 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        planned  ·  5 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
        AdminIgor Sereda (Admin, ALM Works) commented  · 

        Hi Andrew -- thanks, noted! I'll boost the priority of the feature request to improve Undo visibility and functionality in our backlog.

        Igor

        AdminIgor Sereda (Admin, ALM Works) commented  · 

        Hi Andrew,

        Thanks for sharing the feedback. I'm sorry about the stressful experience the users had.

        We'll see how we can add the following improvements:

        - Explicit confirmation if multiple items are removed
        - Explicit confirmation (or ignoring the keyboard press) if the focus is not on the issue
        - Explicit confirmation if the item being removed is not seen (scrolled out)

        Kind regards,
        Igor

        AdminIgor Sereda (Admin, ALM Works) commented  · 

        Hi Marit,

        Thanks for your feedback. Do you know how the deletion happens? Do they hit Delete key or press "x" button?

        The pop-up message is rather prominent... There's also Undo button and a way to restore the deleted rows from structure's history.

        We wouldn't require confirmation every time a user wants to remove something from a structure. This is going to be annoying for most of the users. We can probably make that a personal option, although we would prefer a solution where the person is made actively aware of what he/she is doing without disruptive questions from the UI.

        Please let us know if you have any insight on how the users miss the confirmation message and what is their intent if not to remove an item.

        Thanks!

        Kind regards,
        Igor

      • 61 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          29 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Hi Tim,

          Thanks for the information. The "Summary" column -- the main column that shows the hierarchy -- respects line breaks when showing Description in the pop-up. (But you need to turn on the option to show the description in this column.) Other columns seem to eliminate the line breaks.

          We'll need to work on improvement here. I'll open a request and we'll update this record once this is done.

          Thanks again for the feedback, and sorry for the current inconvenience.

          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Hi Tim,

          Thanks for your comment and sorry for delayed reply. It might be the case that line breaks are removed. Are you looking at issue Description or some other field? If it's a custom field, what is its type?

          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Hi Simon,

          Thanks for your perspective. The further improvement is still on the table, but we still need to work out how this could work without disrupting the user interface.

          Kind regards,
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Good news!

          Structure 4.2 just shipped with the feature that shows the full content of a cell on hover. I understand that for some it may be not an ideal solution, as not all cells are shown at once, but I hope it should help a bit.

          It would be great if you tried the new version and commented whether the solution is good enough or needs more work.

          Feature description: https://wiki.almworks.com/x/4A9KAg
          Release notes: https://wiki.almworks.com/x/5Q9KAg

          Kind regards,
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Thanks for your comment. No update yet, but please keep your votes and comments coming -- they do help us bring more attention to this feature.

          Thanks!
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Hi Pat,

          Thanks -- that is one of the possible features to address this problem. I've just just raised its priority in our internal JIRA, so we might get to work on it sooner.

          Kind regards,
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Matthew, thanks for the good feedback!

          From your comment I read a somewhat different feature than the one discussed here. Basically, you want to take a structure with all JIRA fields, as it is shown now, but then be able to add some notes and/or color in individual cells (which of course would required them to be bigger). And that would be the basis for a presentation.

          Is that correct?

          Kind regards,
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Hello Cesar,

          I can't give you any specifics at this time, sorry. Structure 3.0 is coming soon so please bear with us until then. Meanwhile, issue details panel is a kind of an alternative, although it would require a larger display to be super useful.

          Kind regards,
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Hello May,

          We're currently working on the major Structure 3.0 release. I can't say for sure if this feature makes it into this release, it's not among the primary feature list. However, we're remaking the user interface and it may be room to either fit this feature in, or at least lay grounds to add this feature soon after 3.0.

          Sorry I couldn't be more specific at this time.

          Kind regards,
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Michael, Matt, thanks for your feedback. We're working on improving Structure plugin in this matter. Hang on!

          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Matt, thanks for your comment.

          I understand the problem, we'll try to work on the multiline grid cells at some point. I suggested "on-mouse-hover" solution because it is much easier to do, as the rest of the user interface may be left untouched. Of course easier does not mean better, but it usually means quicker.

          A question for you: would you possible need to see multiple lines in all cells (custom fields with long texts), or do you need only to see more of the Description? (I'm thinking about the way MS Outlook shows second line with message body stretched across all other columns.)

          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Shawn, thanks for your comment! At this moment, we're not yet working on this problem but we'll try to come up with a clever solution soon.

          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Thanks for your comment.

          I agree that showing the text only on mouse hover is not a very good solution from usability standpoint.

          However, I think that if we allow the rows on the grid to have different heights - depending on how large the content is, it will kill the visibility of the hierarchical structure. This is not an issue on the Issue Navigator, but it definitely is on the structure widget. Take a look at the Printable Page - which behaves exactly like that. It is too easy to make the structure very much unreadable there, and we still haven't found a better solution.

          We'll keep this in mind as we go on. Perhaps when we have a full issue preview (like GreenHopper), the severity of this issue will get a bit lower.

          Thanks
          Igor

          AdminIgor Sereda (Admin, ALM Works) commented  · 

          Thanks for the idea!

          Would it work if the full text was shown if you move mouse pointer to hover over it? (Overlapping other issues)

          I'm not sure I got the idea about the layout - is it about having two rows of cells for each issue instead of one?

          Igor

        • 6 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            4 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
            AdminIgor Sereda (Admin, ALM Works) commented  · 

            Hi Matthias,

            So, if I understand you correctly, you'd like to have a kind of a "running total", going from top to bottom over the top-level issues (or maybe "sibling" issues under a common parent), accruing the total value and, when a threshold is reached, showing something like a thick red line there.

            Does it sound right?

            We actually had a request like that before... This is a great idea, but it will need us to implement it as a feature. Unfortunately, it can't be done with the current formulas, which are entirely bottom-up (SUM and the like) or top-down (PARENT, JOIN).

            Kind regards,
            Igor

          • 3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
              AdminIgor Sereda (Admin, ALM Works) commented  · 

              Hi Frank!

              I'm sorry for the response delayed so much, the request somehow fell through the cracks.

              Your request is perfectly reasonable -- however, it is doable only in certain cases, for example, when the progress is calculated based on time tracking. In that case, if an issue is mentioned twice in different parts, its weight in the final result is the same. However, if we do resolution-based (0 or 100) individual progress + all issues have the same weight, it won't be possible to eliminate double counting.

              As a workaround, I can suggest using Formula column instead of Progress column. It lets you calculate progress, for example, with formula SUM { time_spent } / SUM { time_spent + remaining_estimate }. Note that SUM{} construct by default ignores the duplicates.

              Additionally, starting with version 4.5, Structure has additional user interface to highlight duplicates, if that is undesired.

              Hope that helps!
              Igor

            • 3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                3 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                AdminIgor Sereda (Admin, ALM Works) commented  · 

                Hi Robin,

                Thanks for your suggestion. Do I understand you correctly, that the support for n-tiered fields that you are looking for is the ability of the grouper to replicate the hierarchy of the field's cascading values and place the issues in the the corresponding hierarchical buckets?

                If this is something else, could you please clarify?

                Thank you!
                Igor

              • 4 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminIgor Sereda (Admin, ALM Works) commented  · 

                  Tiago, thanks for your suggestion! It does make sense, although I'm not sure how popular such requirement would be. I'll record it as a feature.

                  I think the way to address this right now is through external automation: one can write a script that would call the Excel exporting address, pass the parameters and download the resulting file, then send it as an attachment. Would you have a separate host to run such script regularly?

                • 2 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminIgor Sereda (Admin, ALM Works) commented  · 

                    Thanks for your suggestion!

                    In the current architecture, a grouper (which you are using to assign issues to folders) cannot remove items from a structure, it can only group. We'll review this architecture closer to Structure 5.0 and maybe make adjustments.

                    Currently, you can achieve the same result with Filter transformation. Open Transformations panel, and add Filter : S-JQL with the condition "not folder('No value')" and (important) make it apply at the specific level where this folder is expected. You can save this transformation and associate with the structure. See https://wiki.almworks.com/x/YLDrAQ

                    If you need to make this filter a part of structure, that's a bit tricky, because normally Filters are applied before Groupers. So you'll need to create a second structure, insert the first structure in it (via Insert : Structure), and then add a similar filter.

                    Hope this helps!
                    Igor

                  • 1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminIgor Sereda (Admin, ALM Works) commented  · 

                      Hi Nora,

                      Thanks for the feedback! So do I understand you correctly: you would like to be able to copy to clipboard some path based on the issue keys or summaries.

                      For example, if you have structure

                      * ABC-1
                      * * XYZ-2
                      * * * DEF-3

                      then for DEF-3 you'd like to have path like "ABC-1 / XYZ-2 / DEF-3" - right? (Issue keys or summaries or both?)

                      Note that if you need just to send a pointer to another person, you can use "Share" button and perspectives -- see https://wiki.almworks.com/x/tbDrAQ

                      Kind regards,
                      Igor

                    • 0 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminIgor Sereda (Admin, ALM Works) commented  · 

                        Matthew, thanks for the feedback! Happy to hear formulas proved useful to you. I'd vote for this request myself, as we also found that we want to see the formula value on an issue page and maybe in other add-ons.

                        And you're right, it's a bit tricky. According to current thought, there are several ways to implement that:

                        1. Have Structure provide a new custom field type, similar to Calculated Field by Script Runner. The configuration of such field would involve selecting a structure to run upon and editing the formula in the same way you do that on the Structure Board. This means one custom field only shows values from one structure.

                        2. Same as above, but support only "simple" attributes, which don't depend on the structure. No totals and such. Then we need to configure only the formula.

                        3. Have a new synchronizer, which is installed on a structure and runs periodically, writing a formula value onto a standard custom field. The benefit here is that one can use standard fields that are supported by all add-ons, but there's going to be some delay before value is written, plus using synchronizers is less efficient (they would still run and update values even if no one is looking).

                        Which option appeals more to you?

                        Additional notes:

                        * To make things even less easier, one issue may appear in multiple places in a structure. If the formula includes structure-driven values like totals, an issue may have different values in different places. What should we show on the issue page remains a question.

                        * The Java API for formulas will be eventually published. We withhold it right now because it's evolving as we're developing this feature further (yes there's going to be more power soon!)

                        * Option 3, the synchronizer, can be generalized to allow pushing any Structure attribute into a custom field. This could be used to, say, have sub-issues have the same value in a field as parent issue. Or write the values calculated by Structure.Gantt like start/finish dates into custom fields.

                        Kind regards,
                        Igor

                      • 1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          planned  ·  4 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminIgor Sereda (Admin, ALM Works) commented  · 

                          Thanks, Alain, that's a great idea! I've posted it to our JIRA.

                          Igor

                          AdminIgor Sereda (Admin, ALM Works) commented  · 

                          Hello Alain,

                          Thanks for your feedback. Please confirm if I got it correctly: you'd like the extenders (like Links extender) to be optionally limited by the JQL for the parents and JQL for the children. Right?

                          Kind regards,
                          Igor

                        • 6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            planned  ·  1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminIgor Sereda (Admin, ALM Works) commented  · 

                            Sergey, thanks for the suggestion!

                          • 7 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminIgor Sereda (Admin, ALM Works) commented  · 

                              Hi Russell,

                              Thanks for your suggestion. Latest versions of Structure have integration with Portfolio, in particular, there are "Parent Link" extender and grouper that would allow you to rebuild a portfolio plan.

                              Could you please expand on what exactly are you looking for? We'll see if it is already shipped or if we need to add more features.

                              Thanks!
                              Igor

                            • 3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminIgor Sereda (Admin, ALM Works) commented  · 

                                So, Structure 3 has the selector in the toolbar for the level of expansion. The remaining part is adding that as a setting to gadget.

                                AdminIgor Sereda (Admin, ALM Works) commented  · 

                                Hello John,

                                Thanks for your suggestion! Collapse/expand to a specific level is coming with 3.0 release. It also makes sense to add the initial expansion level to the gadget parameters, I'm not sure if we can fit it into 3.0, but we'll try.

                                As for making it a part of the view, I think it will introduce more problems than it would solve. We may consider something like "default expansion level" for a structure, but I guess that's further down the road.

                                Kind regards,
                                Igor

                              • 4 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  3 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminIgor Sereda (Admin, ALM Works) commented  · 

                                  Hi Pim, has this problem been resolved?

                                  Thanks,
                                  Igor

                                  AdminIgor Sereda (Admin, ALM Works) commented  · 

                                  Hi Pim,

                                  Of course you should be able to scroll down. If you don't see a scrollbar and you're on Mac OS X, check if you can scroll with finger gestures. Also on any operating system you can use keyboard (arrows and pageup/pagedown).

                                  If you still cannot scroll through structure, please send a screenshot to support@almworks.com and the following information: your operating system and version, you browser and version, the version of Structure in use, the version of JIRA in use.

                                  Thanks!
                                  Igor

                                • 3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminIgor Sereda (Admin, ALM Works) commented  · 

                                    Hi Jason,

                                    By "sync task", do you mean the Filter synchronizer? Did you try the "JQL Inserter", which is a part of the new Automation feature, available in Structure 3.0? If you haven't tried it yet, check out the "Structure 3 Quick Start Guide" here - https://wiki.almworks.com/x/HbHrAQ

                                    Kind regards,
                                    Igor

                                  • 3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminIgor Sereda (Admin, ALM Works) commented  · 

                                      Hi Tyler,

                                      Thanks for your suggestion! That makes a lot of sense, but in order to check the progress against time, we need to understand the start and the end dates of a task or a task group. What's more, we'll need to understand the work calendar to exclude weekends and holidays.

                                      A part of this feature is coming soon with Gantt Chart extension, where a progress will be clearly seen on the time line. After that we'll see if we can show the "on time / delayed" marker in the table too.

                                      Thanks!
                                      Igor

                                    • 3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        2 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminIgor Sereda (Admin, ALM Works) commented  · 

                                        Hi Matthew,

                                        Thanks for suggestion! This is definitely something that we can implement without a lot of effort -- the supporting architecture is there. My only question is how you track risk, with some custom field? Do you know what type of custom field is that? We need to understand how to compare risk values.

                                        Kind regards,
                                        Igor

                                      • 3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          planned  ·  3 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminIgor Sereda (Admin, ALM Works) commented  · 

                                          Stefan, thanks for the clarification!

                                          AdminIgor Sereda (Admin, ALM Works) commented  · 

                                          Hi Stefan,

                                          Thanks for the feedback! Those are really great ideas.

                                          1. We also had the idea of combining several transformations into one, but it involved creating a higher-level concept like "Recipe". It's recorded in our list of future improvements.

                                          2. I understand that you'd like to change the quick transformations that are shown for queries. Would you like to have the transformations that you set up shared with other users?

                                          The reason Quick Transformations are currently not adjustable for queries is that the the transformations settings are attached to the structure and use structure's permissions -- only admins of a structure can set up quick transformations for it, and they will be shown to all users.

                                          When we allow adjusting quick transformations for queries, the simplest thing we could do is to allow each user to have their own set of transformations. But then you wouldn't be able to share it with other people. Is that ok?

                                          Kind regards,
                                          Igor

                                        • 2 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Structure for JIRA: Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminIgor Sereda (Admin, ALM Works) commented  · 

                                            Hi Mike,

                                            Thanks -- that is an interesting idea, but, I have to say, far from the current plans. There would be a lot of questions if we try to write down the spec for this, considering that the content is dynamic and may change with time.

                                            I can suggest the following instead. Suppose you have labeled the "sticky" issues using JIRA's "Labels" field. Then you can add a _second_ sorting using "Transformations" panel, and make it by Labels. All marked issues will be placed together at the top or at the bottom.

                                            The same can be done with some other fields too. Of course the drawback is that other users can see these marks too, but this thing works right now!

                                            Kind regards,
                                            Igor

                                          ← Previous 1 3 4 5 6 7 8

                                          Feedback and Knowledge Base